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**This page last updated 3/19/2020 @ 2:15 pm CST**
We have modified the website to reflect the growing amount of information related to the COVID-19 event. Please click here or visit us at COVID19.HooverAlabama.gov. We will also post press releases on our official Facebook page and Twitter page. This section of the website contains a lot of information, including:
HOOVERCOVID Text Alerts - Hoover residents can now sign up to receive direct text message alerts about ongoing developments about the City of Hoover in regard to the COVID-19 Virus. To receive those messages, residents should text the words HOOVERCOVID to 888-777. They should receive two brief messages in response letting them know they have successfully signed up for the alerts. (Please note there may be a delay in the automatic response that we are working to resolve ASAP.)
The Hoover Helpline is now officially activated. This is a humanitarian effort created by the City to help Hoover residents during the COVID-19 crisis. The Hoover Helpline will serve as a one-stop resource line in which Hoover residents can speak with a person and indicate what their needs are during this time. That Helpline representative will take their request, reach out to an agency that can help, find out the information needed and then relay that back to the caller. This service will assist residents in any area they may need help with that is a result of the COVID-19 crisis.
The number for the Hoover Helpline is: 205-444-7877. This line will be open from 9 am to 7 pm seven days a week including weekends. The Helpline is being manned by a small number of Hoover Library employees who are practicing safe social distancing while providing this service.
The City of Hoover is also asking that any business or organization that is providing a service to help residents during this time to please let us know. They can call the same Hoover Helpline number and indicate the help they are providing.
The City of Hoover understands that the following weeks will be difficult for many of our local businesses and employees. We encourage citizens to continue to support Hoover’s local businesses. Below are a few constructive ways to support our local and small businesses in this time.